When cleaning staff commence work, they authenticate their attendance using a secure digital system with facial recognition or biometric fingerprint scanning, accurately recording their start time and confirming on-site presence. At the end of the shift, staff sign out through the same system, recording finish times. This is supported by a weekly digital site audit conducted by a supervisor, including notes, photographs, and a site rating. All data is available to Gen2 supervisors and clients through a secure client portal.
Knowing what tasks need to be performed and when they are due is too important to rely on memory or paper-based systems. Gen2’s application-based site management system provides real-time alerts to cleaners, supervisors, and client representatives, showing which tasks are due, their scheduled time, and the expected timeframe for completion. These alerts are further supported by a shared calendar between Gen2 and the client, ensuring full visibility and accountability.